Frequently Asked Questions
MagTag® Global Micro Tracker is a compact Bluetooth recovery device designed to help locate important assets such as vehicles, trailers, caravans, boats, tools, machinery, luggage, bags, pets and other high-value belongings.
MagTag® is available in two versions: MagTag® for iPhone, which works with Apple’s Find My network, and MagTag® for Android, which works with Google’s Find Hub network.
Once paired to your Apple or Google account, MagTag® appears as an item in the relevant app and can update its location when detected by nearby compatible devices in the Apple or Android network. MagTag® is built for asset recovery, not just finding items nearby around the home.
MagTag® is available in separate Apple and Android versions.
The Apple version works with iPhone, iPad and Mac devices that support Apple Find My accessories. For setup, we recommend using an iPhone with iOS 14.5 or later, Bluetooth, Location Services, iCloud and Find My enabled.
The Android version works with Google Find Hub on compatible Android devices. Google states that the Find Hub app can be used on Android OS 6 and above, but the Find Hub network requires Android OS 9 and above. For MagTag® for Android, we recommend Android 9 or later with Bluetooth, Location Services, internet access and Google Find Hub enabled.
Apple and Android MagTags are not interchangeable. Please choose the version that matches the phone and ecosystem you use.
Yes. MagTag® is available in versions designed for Apple Find My and Google Find Hub.
The Apple version is made for Apple’s Find My network and works through the Find My app.
The Android version is made for Google Find Hub and works through Google’s Android device network.
When purchasing, make sure you select the correct version for your phone. iPhone users should choose MagTag® for iPhone. Android users should choose MagTag® for Android.
MagTag® uses Bluetooth Low Energy to broadcast a secure signal.
For the Apple version, nearby Apple devices can detect the MagTag® and securely relay its location through Apple’s Find My network.
For the Android version, nearby Android devices participating in Google’s Find Hub network can detect the MagTag® and securely relay its location through Google Find Hub.
Your own phone is mainly the viewer and controller. The wider Apple or Android network provides location updates when compatible devices pass within Bluetooth range of your MagTag®. You see the latest available location in the Apple Find My app or Google Find Hub app.
MagTag® typically benefits from a longer detection window, often up to 24 hours, because it does not use Apple's U1 Ultra-Wideband chip. Without U1 constantly providing precise, short-range location data, MagTag® relies on standard Bluetooth Low Energy signals, which are checked less frequently by the network.
In practical terms, this means there is usually a delay of 8-24 hours before any alert is triggered on a phone that has not previously been in range of the device, giving owners time to coordinate asset recovery with police.
Location updates depend on nearby compatible devices.
For the Apple version, updates occur when nearby Apple devices detect your MagTag® and relay the location through Apple’s Find My network.
For the Android version, updates occur when nearby Android devices participating in Google Find Hub detect your MagTag® and relay the location through Google’s network.
In busy areas such as shopping centres, airports, suburbs, roads and city traffic, updates may be more frequent. In rural, remote or low-traffic areas, updates may be less frequent. If a MagTag® is stationary in an area with very few nearby compatible devices, the last known location may remain unchanged until another compatible device passes nearby.
Yes. The required account and settings depend on which version you purchase.
For MagTag® for iPhone, you need to be signed into your Apple account, with iCloud, Find My, Bluetooth, Location Services and internet access enabled.
For MagTag® for Android, you need to be signed into your Google account, with Google Find Hub, Bluetooth, Location Services and internet access enabled.
MagTag® does not use a separate MagTag® tracking app. It works through Apple Find My or Google Find Hub.
Both Apple Find My and Google Find Hub are designed with privacy protections.
When a nearby compatible device helps update the location of your MagTag®, the person carrying that device does not see your MagTag® and does not know they helped relay its location.
You do not see who provided the update. You only see the latest location made available through the Apple Find My app or Google Find Hub app.
Google states that Find Hub network location data is encrypted, and Apple’s Find My network is also designed around anonymous, encrypted location reporting.
MagTag® can still work in rural areas, but performance depends on nearby compatible devices.
The Apple version relies on nearby Apple devices passing within Bluetooth range. The Android version relies on nearby Android devices participating in Google Find Hub.
In low-population or isolated areas, fewer phones and devices pass nearby, so location updates may be less frequent. If your asset moves into a town, road, airport, suburb, depot, car park or populated area, tracking updates are more likely to resume.
MagTag® is best suited to long-range recovery where assets may move through areas with other phones nearby. If you need constant live updates in a remote area with no passing devices, a dedicated GPS tracker may be more suitable.
GPS jammers are designed to interfere with satellite GPS signals. MagTag® does not rely on GPS satellites directly and does not contain its own GPS module.
MagTag® uses Bluetooth and the Apple Find My or Google Find Hub network.
A GPS jammer will not disable MagTag® in the same way it may affect a traditional GPS tracker. However, any wireless tracking device can still be affected by heavy metal shielding, poor placement, distance, interference, lack of nearby compatible devices or lack of internet connectivity from relay devices.
For best performance, avoid placing MagTag® deep inside heavy metal compartments or locations that severely block Bluetooth signal.
No. MagTag® does not require a SIM card, mobile data plan or monthly subscription.
The Apple version works through Apple’s Find My network.
The Android version works through Google’s Find Hub network.
Once purchased and paired to your account, there are no ongoing MagTag® subscription fees.
MagTag® V4.0 is IP67 water resistant and is designed to tolerate rain, splashes and normal outdoor use.
For harsh environments, marine use, pressure washing, long-term external mounting or areas exposed to repeated impact, we recommend using an additional protective case or housing.
You can view compatible cases here: MagTag® Protective Cases.
MagTag® is compatible with many AirTag-style cases, but not all.
MagTag® is slightly larger than an Apple AirTag, so some tight-fitting AirTag cases may not fit correctly.
All official MagTag® accessory cases are designed for MagTag® and are the safest option if you want a secure fit.
You can view our case range here: MagTag® Cases.
This depends on the ecosystem you are using.
For the Apple version, Apple places limits on how many Find My items can be linked to one Apple account.
For the Android version, Google Find Hub manages compatible tracker tags through your Google account.
A single MagTag® can only be linked to one primary account at a time. To transfer it to another owner, it must first be removed from the original Apple Find My or Google Find Hub account.
For high-volume commercial use, MagTag® may not be suitable as a fleet or bulk asset management platform.
Yes, depending on the version and the sharing features available in Apple Find My or Google Find Hub.
Apple Find My allows supported items to be shared with other Apple users.
Google Find Hub allows compatible tracker tags to be shared with other Android users.
Sharing is useful for family assets, shared vehicles, luggage, trailers, children’s school bags, work equipment or any item that more than one authorised person may need to locate.
Both users must be using the correct ecosystem. Apple sharing is for Apple users. Android sharing is for Android users.
MagTag® can be used for pet recovery, but it is not a live pet GPS tracker.
MagTag® relies on nearby Apple or Android devices to update its location. If a pet stays in a large yard, rural property or low-density area with few nearby phones, updates may be limited.
If a pet escapes and moves through streets, parks, suburbs or populated areas, passing compatible devices may update the MagTag® location.
MagTag® is best suited to recovery, not close-range sound-based pet finding. The sound feature is not designed to locate a moving pet by audio.
MagTag® is not recommended for cats due to the size of the device. It is better suited to dogs and larger animals using an appropriate holder.
MagTag® V4.0 uses a replaceable CR2032 lithium coin cell battery.
Typical battery life is up to 12 months after activation, depending on use, signal activity, environment and how often the device connects through the Apple Find My or Google Find Hub network.
Battery life may be shorter in high-traffic areas where the tag is detected frequently. It may last longer in low-traffic areas where fewer updates occur.
For best performance, use a quality branded CR2032 battery when replacing it.
Yes. The MagTag® battery cover is designed to be firm and secure to help prevent easy access to the button-cell battery.
The cover may require deliberate pressure and twisting to open. This is intentional.
Always keep batteries away from children, dispose of used batteries safely and follow the setup instructions when replacing the battery.
You can view setup and battery replacement guidance here: MagTag® Setup Instructions.
Yes. MagTag® includes an audio alert that can be triggered from the Apple Find My app or Google Find Hub app, depending on which version you own.
The sound is designed to help identify a specific MagTag® when you have several in use. It is not designed to be a loud room-finding speaker like some key finders.
MagTag® is primarily built for discreet asset recovery, not close-range audio searching.
No. Some trackers sold online may look similar to MagTag®, but that does not mean they are the same device.
Current-generation MagTag® products are sold only through official MagTag® websites and authorised channels.
For warranty, support and compatibility guidance, the product must be an authentic MagTag® purchased from an authorised MagTag® store.
Official Australian store: MagTag® Australia.
Yes, but only if you purchase the Android version.
MagTag® is now available in separate versions: MagTag® for iPhone works with Apple Find My, and MagTag® for Android works with Google Find Hub.
The Apple version does not pair with Android. The Android version does not pair with Apple Find My.
Please choose the correct version for your phone before ordering.
MagTag® itself does not contain a SIM card and does not connect directly to the mobile network.
It uses Bluetooth to communicate with nearby compatible devices.
For the Apple version, nearby Apple devices relay the location through Apple Find My.
For the Android version, nearby Android devices relay the location through Google Find Hub.
Those nearby devices need internet access at some point to send the location update. If there are no compatible nearby devices or no internet connectivity available, you may only see the last known location until a new update becomes available.
Yes. MagTag® can work internationally where the relevant network exists.
The Apple version can update through compatible Apple devices in the Find My network.
The Android version can update through compatible Android devices in Google Find Hub.
Location updates are more likely in populated areas such as airports, ports, cities, transport hubs, depots and suburbs. If your asset is inside a metal container, deep inside a ship, underground, remote or away from compatible devices, you may only see the last known location until it is detected again.
Yes. MagTag® is suitable for use in luggage and is popular for travel.
Place the MagTag® inside your suitcase, backpack, carry-on, camera case, golf bag or travel gear before you fly.
The Apple version can be viewed through Apple Find My. The Android version can be viewed through Google Find Hub.
Airports are often strong environments for Bluetooth recovery tags because many compatible phones pass through baggage areas, terminals and transport zones.
Always follow airline and airport rules for electronic devices and batteries.
This depends on the features available in your Apple Find My or Google Find Hub app and whether the airline supports location sharing links.
Apple Find My and Google Find Hub both support item-sharing features in certain circumstances.
If your airline accepts item-location sharing links, you may be able to share your luggage location with them temporarily to help locate a delayed or misplaced bag.
You remain responsible for deciding when to share and when to stop sharing.
No. Apple Find My and Google Find Hub are separate networks.
A MagTag® is made for one ecosystem only.
The Apple version works with Apple Find My.
The Android version works with Google Find Hub.
If your household has both iPhone and Android users, choose the version that matches the person who will be responsible for managing and checking the MagTag® location.
No. MagTag® is not a traditional GPS tracker.
A GPS tracker usually has its own GPS module, SIM card, mobile network connection and monthly subscription.
MagTag® is a Bluetooth recovery tracker. It uses the Apple Find My network or Google Find Hub network to update its location when detected by nearby compatible devices.
This is why MagTag® can be small, discreet and subscription-free.
Place MagTag® somewhere secure, discreet and protected, but not so heavily enclosed that the Bluetooth signal is blocked.
Avoid placing it deep inside metal compartments, thick machinery housings or locations surrounded by dense metal.
Good placements include luggage compartments, bags, tool cases, under trims, inside non-metallic housings, trailers, vehicle interiors, equipment cases and protective mounts.
After placement, test the signal by using the Play Sound feature and checking that your phone can detect the MagTag® from a practical distance.
For detailed setup help, visit MagTag® Setup Instructions.
No. MagTag® must not be used to track people without their knowledge and consent.
MagTag® is designed for locating property you own or are authorised to manage.
Do not place a MagTag® in someone else’s vehicle, bag, property or personal belongings without permission.
Misuse may breach privacy, surveillance or stalking laws and may result in police involvement.
Please read our Responsible Use Guide before using MagTag®.
If your asset is stolen, do not confront anyone yourself.
Open Apple Find My or Google Find Hub and check the latest available location.
Take screenshots, record the location information and contact police.
Provide police with the order details, serial/device information if available, screenshots, timestamps and any location updates.
MagTag® is designed to assist recovery, but personal safety comes first.
No. There is no separate MagTag® tracking app.
The Apple version works through Apple’s Find My app.
The Android version works through Google Find Hub.
This keeps setup simple and avoids monthly app subscription fees.
Yes. MagTag® can be placed in a child’s school bag or backpack to help locate the bag if it is lost or misplaced.
MagTag® should be used to track the item, not to secretly track a person.
Parents and guardians are responsible for using MagTag® lawfully and appropriately.
For children’s items, we recommend explaining that the tracker is there to help recover the bag if it is lost.
MagTag® is best used for recovery of valuable or important assets.
Popular uses include:
- Vehicles
- Trailers
- Caravans
- Boats
- Motorcycles
- Toolboxes
- Generators
- Machinery
- Luggage
- Backpacks
- Camera bags
- Sports equipment
- Freight cases
- Pet recovery
- Children’s school bags
MagTag® is designed for discreet, subscription-free asset recovery using Apple Find My or Google Find Hub.
AirTag is Apple’s own item finder designed mainly for everyday personal items such as keys, wallets and bags.
MagTag® is designed with a stronger focus on discreet asset recovery for vehicles, trailers, tools, luggage, equipment and higher-value belongings.
MagTag® is available for both Apple and Android users through separate versions.
MagTag® does not offer Apple U1 Precision Finding like AirTag. Instead, it focuses on long-range network recovery, discreet placement and practical asset protection.
A GPS tracker usually requires GPS satellites, mobile coverage, a SIM card, regular charging and an ongoing subscription.
MagTag® does not require a SIM card or subscription.
It uses Bluetooth and the Apple Find My or Google Find Hub network to update its location when detected by nearby compatible devices.
GPS trackers are better for live tracking and fleet management.
MagTag® is better for discreet, low-maintenance, subscription-free recovery of personal assets.
Yes. Before giving, selling or transferring a MagTag® to someone else, you must remove it from your Apple Find My or Google Find Hub account.
A MagTag® cannot be properly paired to a new owner while it is still linked to the original account.
After removing it from your account, reset the device according to the setup instructions before the new owner pairs it.
View instructions here: MagTag® Setup Instructions.
No. MagTag® requires battery power to broadcast its Bluetooth signal.
If the battery is flat, the MagTag® cannot be detected by Apple Find My or Google Find Hub.
Replace the battery with a quality CR2032 coin cell and check that the device powers on correctly.
After replacing the battery, you normally do not need to re-pair the MagTag® if it is still linked to your account.
Yes. MagTag® can be useful for business assets such as tools, cases, event equipment, trailers, machinery, stock bags and transport items.
However, MagTag® is not a full business asset management or fleet tracking platform.
It does not provide route logs, staff monitoring, driver analytics or live GPS dashboards.
Businesses must also ensure staff, contractors and authorised users are informed where required.
Yes. MagTag® can be used on boats, jet skis and marine equipment, provided it is placed securely and protected from harsh exposure.
MagTag® is IP67 water resistant, but for marine environments we recommend using a protective case or housing and avoiding locations where the device may be exposed to impact, saltwater abuse or pressure washing.
Signal performance may be reduced if the MagTag® is placed deep inside metal compartments or heavily shielded areas.
Yes. MagTag® is commonly used in vehicles.
For best performance, avoid placing it deep inside metal cavities or areas that completely block Bluetooth signal.
The best hiding spot is one that is discreet but still allows the Bluetooth signal to escape.
After installing it, test the signal and confirm that the MagTag® can still be detected from outside or near the vehicle.